COMMITMENT 1: QUALITY PRODUCTS AT ACCESSIBLE PRICES
At Ermes Dance we want you to have the best experience from start to finish. From browsing our online store to using our products! And to guarantee quality, our team of experts tests each and every one of the products we offer, passing through exhaustive quality controls. Our motivation number one is to bring you the best products at affordable prices.
COMMITMENT 2: QUICK PROCESSING OF ORDERS
At Ermes Dance, we understand the excitement and desire to use something we buy online. This is the reason why the entire team is working to ensure that orders are processed as quickly as possible and delivered to the most reliable courier company. And do not worry! You can track your package in transit and you can send us an email at any time if you have any questions.
COMMITMENT 3: CLEAR AND TRANSPARENT INFORMATION
At Ermes Dance we do not have secrets with our clients. We make our best effort to provide our customers with good information about each and every one of our products. If you have any questions, comments or concerns, you can always send us an email!
COMMITMENT 4: GUARANTEED RETURNS
Here at Ermes Dance we have your happiness as our highest priority. As you can change your mind for any reason, we guarantee a waiting period of 14 days within which you can notify us of your intention to return an item, then 14 additional days to return the product. The product must be in good condition, in its original packaging and meet the conditions of return. Upon receiving the product in our stores, Ermes Dance will refund the amount of product returned within a maximum period of 14 days. See the terms of service for more information.
COMMITMENT 5: CONTACT CONSTANT
At Ermes Dance we are committed to providing a pleasant customer experience. We are committed to answering all your questions and claims as quickly as possible. Total transparency is important to us. That's why we provide you with a contact form that connects you directly to our customer service department!
COMMITMENT 6: SAFE AND EASY PAYMENT
In Ermes Dance your payments are 100% encrypted to guarantee a high level of security and your peace of mind! We ensure the same level of security for your bank details, in case you decide to save them to facilitate your purchases in our online store.
COMMITMENT 7: ABSOLUTE DATA CONFIDENTIALITY
We respect the confidentiality of your personal data and we fully respect the Data Protection Law. Your information is used exclusively by our internal services and under no circumstances will be transferred or sold to third parties without your prior consent.